I think you nailed it. To most people (i.e. the majority of the world who doesn'... | Hacker News

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nextstep on Jan 5, 2015 | parent | context | favorite | on: Apple has lost the functional high ground

I think you nailed it.

To most people (i.e. the majority of the world who doesn't read tech regurgitation) there has been no dramatic shift in software quality from Apple. There have been some hiccups with cloud services or OS updates that affected a lot of people, but these got resolved and Apple still ranks very highly in customer satisfaction.

microtonal on Jan 5, 2015 | [–]

Apple still ranks very highly in customer satisfaction.

But is dropping. In fact, Samsung has surpassed them in consumer satisfaction for smartphones:

http://www.iphoneincanada.ca/news/samsung-surpasses-apple-in...

yourad_io on Jan 5, 2015 | [–]

> To most people there has been no dramatic shift in software quality from Apple. [...] Apple still ranks very highly in customer satisfaction.

Source?

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