Bus service does not work. People hate buses, no matter how well designed and efficient their routes are. Buses have an extreme social stigma attached to them.
Reading abut the Google Bus protesters was disappointing. Whatever one's opinion of gentrification, targeting buses seems perverse. I could not discover the protesters' point of contention. Doesn't Google (and other SV companies) already
pay the city to use the infrastructure?
It's a catch-22. In most cities, the bus service sucks, but poor people can't afford anything else, so as a result, busses are full of poor people. In New York and Chicago, busses are clean and well-maintained because they serve higher income people and tourists as well. Manhattan is a place where you're just as likely to sit on a bus next to a guy making $1m+/year as some disheveled homeless dude.