What a funny consequence of having a massively successful product. The design was so successful, that they sold so many phones, that they lost tons of customers.
If this were a failure in every way, then it wouldn't be as much of a problem for a brand. But because it was well executed in one dimension, it will be incredibly destructive.
The hardware actually sucks just as much as the software. Cingular knows this. Try to get optional insurance for a RAZR and you will be politely told that it is not available for that model. That should tell you something..
If this were a failure in every way, then it wouldn't be as much of a problem for a brand. But because it was well executed in one dimension, it will be incredibly destructive.