It borderline infantilizing and buries the message under a bunch of saccharine. I can practically see the fake smile plastered across the face of the manager saying this. I would be insulted if my manager sent a message like this to the team.
Your version also took away literally all of the concrete detail, turning into a generic “it’s bad” that isn’t an actionable. It sounds like you sent it through an LLM.
I would also imagine that there are a lot of other emails flying around that are discussing the general pattern of concern while this is more of a drive-by honest review of a specific experience. This is the kind of blunt feedback that execs do not usually get about their products and probably need more of. This kind of blunt feedback from a respected leader can’t be waived away the way anecdotes from individual customers can.
It borderline infantilizing and buries the message under a bunch of saccharine. I can practically see the fake smile plastered across the face of the manager saying this. I would be insulted if my manager sent a message like this to the team.
Your version also took away literally all of the concrete detail, turning into a generic “it’s bad” that isn’t an actionable. It sounds like you sent it through an LLM.
I would also imagine that there are a lot of other emails flying around that are discussing the general pattern of concern while this is more of a drive-by honest review of a specific experience. This is the kind of blunt feedback that execs do not usually get about their products and probably need more of. This kind of blunt feedback from a respected leader can’t be waived away the way anecdotes from individual customers can.