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EU web sites are such an epitome for the EU as a whole: Inscrutably bureaucratic.

Instead of a FAQ page that starts with, you know, the FAQ, the actual information is hidden in a PDF download. Once you click it, there is another popup to confirm. That then leads to a PDF with 9 pages of misc front matter before you can see the first question. And the answers themselves are completely unreadable.

Take for example "3) Are envelopes containing letters, invoices, statements and other correspondence which serve a communication function considered to be packaging under the PPWR? NEW!": Three paragraphs of legalese just to say "no" in the most complicated and hard to understand way.

The whole document is 27847 words. If we ignore the complexity and assume the reading-speed number of 238 wpm that I often see cited, that's two hours of extra compliance overhead just to read the FAQ.

And for extra hilarity, the page is also covered in so many popups and warts that fight each other that on mobile you have to accept all cookies because the decline button is covered.

Edit: Also, I've been unable to find any diagram on either the page numbered 13 on the bottom of it or the page numbered 13 by the PDF reader (not the same thing, in 2026...). There are two diagrams nearby but none of them seem helpful. If you mean the one in "9) Who is the ‘producer’ of transport packaging?", it only covers a subset of cases (company A sells the packaging in the same member state). The text states "If company A sells the cardboard boxes to Company C in another Member State, and Company C fills the boxes to transport packaged products, then Company C would typically be the producer in that Member State." so we're back to square one.



> the decline button is covered

Well, covering the decline button is very illegal according to EU cookies laws.


Exactly, that's why I think it's hilarious that the EU itself is doing it. Clearly it's just incompetence not malice, but...


Complaints may be sent to the European Data Protection Supervisor. Give a GDPR consultant some billable hours, will you?


You can take that “EU website” broad, as in: any website in the EU.

I just tried to order train tickets in Portugal. Not only do they ask for my passport number, they also ask for your tax id. I will, of course, totally give them my SSN for a train ride… It’s a mandatory field too. People on Reddit say you can just fill in anything, it doesn’t matter, but I hate that kind of uncertainty.


Better get used to that. Nearly every time you buy something in Portugal they'll ask you for your tax id so that they can print it on the receipt. This is because this is something you can use for some tax breaks later and also there is some lottery going on I think? Though obviously the original reason for it to exist is to combat tax fraud.

This is also entirely optional for those kind of purchases, and meaningless if you don't have one (which you probably aren't going to if you are just a tourist passing through the country) so you should just not fill that field. I seriously doubt it is mandatory.


Just go to the Alfa Pendular website and you'll see that the field is marked as mandatory, even when you select US as country of residence. I kind of expect this kind of friction when I book or purchase things in Europe.




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