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Um, I think he was complaining because he wants to highlight the failures of a system that is in direct competition with the members of his union. I would imagine that the automated system was put in place under the guise of "doing the police union members jobs for them."


This is supported by this paragraph:

  The episode has brought out an angry Port Authority
  police union, whose chief told the Post JFK's electronic
  surveillance system "is an expensive piece of junk with
  no value as a security deterrent."




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