Um, I think he was complaining because he wants to highlight the failures of a system that is in direct competition with the members of his union. I would imagine that the automated system was put in place under the guise of "doing the police union members jobs for them."
The episode has brought out an angry Port Authority
police union, whose chief told the Post JFK's electronic
surveillance system "is an expensive piece of junk with
no value as a security deterrent."