I am going to let the "never" slide because you switched on it again. So we are down to your point being that there aren't any good designers around ? And somehow "great design" occludes knowledge.
Does this configure or bring any hope for users, it would be the designers that lock users out of the know-how... you see how that may not even be possible, because of innate properties like human curiosity, the very target of said "great design".