Yeah, I absolutely recognize the value in that. It's definitely an acquired skill and I can't help but be mildly envious of folks for whom that skill comes naturally.

rgraham's phrasing: "each call feels like an approaching disaster" is so spot on. It's terrifying and after it's over and went well (and even if it didn't go well), the feeling afterward is nothing short of exhilaration. However, I suspect after I've done a few hundred the fear and the exhilaration will both tame proportionately.